This page explains exactly what personal information n99o collects from Pakistan players, why we collect it, how it is stored and protected, and what controls you have over your own data. We have written it to be straightforward rather than deliberately hard to get through.
These summarise our approach. The full detail is in the policy sections below — but these are the commitments that shape every decision we make about your data.
n99o collects personal information only for specific, stated purposes — account operation, payment processing, fraud prevention, and legal compliance. We do not collect data "just in case" it might be useful later.
n99o does not sell, rent or trade your personal information to third-party marketers. Your data is shared only with service providers that need it to operate specific parts of the platform — payments, fraud detection, game delivery.
All personal and financial data is stored with encryption at rest. Data transmitted between your device and n99o servers uses TLS encryption. Payment details are processed through certified payment infrastructure and are never stored on n99o servers directly.
You have the right to access, correct and request deletion of your personal data. Account closure requests include the option to request data deletion subject to legal retention requirements. These rights can be exercised through your account settings or by contacting support.
Promotional communications from n99o — including bonus offers, Cricket betting updates and VIP notifications — are sent only to users who have opted in. You can change your communication preferences at any time from your account settings.
Data is kept only as long as necessary. Account data is retained for the duration of the account relationship plus any period required by financial regulations. Data no longer needed for its original purpose is deleted or anonymised.
Different data is collected at different stages of using n99o. Here is a clear summary before the full policy sections below.
| Data Category | Examples | When Collected | Primary Purpose |
|---|---|---|---|
| Identity Data Required |
Full name, date of birth, CNIC / passport number | Registration & verification | Account creation, age verification, fraud prevention |
| Contact Data Required |
Email address, mobile number, residential address | Registration | Account access, support, important notifications |
| Financial Data Required |
JazzCash / Easypaisa number, bank account details, transaction history | Deposits & withdrawals | Payment processing, withdrawal verification, anti-money laundering |
| Usage Data Automatic |
Games played, bets placed, session duration, pages visited | Platform use | Platform improvement, personalisation, responsible gaming monitoring |
| Device & Technical Data Automatic |
IP address, device type, operating system, browser type | Platform access | Security, fraud detection, technical support |
| Communications Data When used |
Live chat transcripts, support emails, feedback | Support interactions | Issue resolution, quality assurance, dispute records |
n99o does not collect sensitive personal categories such as health information, political opinions or biometric data. If identity document scans are requested for verification, these are processed through certified KYC infrastructure and are not stored on n99o's primary servers beyond what is legally required.
n99o is an online casino and sports betting platform available at n99o.pro. The platform serves registered users, primarily in Pakistan, offering sports betting on Cricket, PSL, T20 internationals, Football, Esports and other markets, alongside slot games, live casino and VIP membership benefits.
When this Privacy Policy refers to "n99o", "we", "us" or "our", it refers to the operators of the n99o platform. By creating an account and using n99o, you acknowledge that your personal information will be processed in accordance with this policy. This policy applies to the website at n99o.pro, the n99o mobile application and all associated services.
If you have questions about how your data is handled, contact the n99o support team. Details are in Section 12 of this policy. Support can be reached through the live chat on the site or by email at [email protected] — the email address is for contact reference only and should not be clicked as a link.
The information n99o collects falls into three broad categories: information you provide directly, information generated automatically by your use of the platform, and information obtained from third parties for verification and fraud prevention purposes.
n99o receives limited data from third parties for specific, necessary purposes — primarily identity verification services that confirm the validity of ID documents, and fraud prevention services that flag known high-risk patterns. This data is used only for the purpose for which it was obtained and is not combined with marketing databases.
n99o uses personal data to operate and improve the platform, process payments, comply with legal obligations and communicate with account holders. The table below and the explanations that follow cover each use case.
Your identity, contact and account data is used to create and maintain your account, process login and authentication, manage your balance in PKR, and ensure that bets and transactions are attributed correctly to your account. Without this data, the account cannot function.
Financial data is used to process deposits from JazzCash, Easypaisa, Raast, bank transfer and card payments, and to process withdrawal requests back to your verified payment method. Payment processing involves sharing necessary data with the relevant payment processors — see Section 5 for details on third-party sharing.
Device data, IP addresses, usage patterns and identity information are used to detect and prevent fraudulent activity including multi-accounting, payment fraud, bonus abuse and account takeover attempts. This is an ongoing process throughout the account lifecycle, not just at registration.
n99o retains transaction records, identity verification data and account history as required for anti-money laundering compliance and financial record-keeping. This data may be disclosed to competent authorities if legally required.
Anonymised and aggregated usage data is analysed to improve the platform — understanding which features are used, how the mobile app performs on different devices, and where users encounter issues. Individual-level data may be used to personalise your experience — for example, surfacing Cricket betting markets prominently if that is what you use most.
Contact data is used for transactional communications — deposit confirmations, withdrawal notifications, security alerts, and terms update notifications. Promotional communications — bonus offers, VIP updates, PSL season promotions — are sent only where you have opted in to marketing.
You can update your communication preferences at any time from your account settings. Unsubscribing from marketing does not affect transactional and security notifications, which are sent regardless as they relate directly to your account activity.
n99o processes your personal data on the following legal grounds, depending on the type of processing involved:
n99o shares personal data only where necessary for the operation of the platform and only with categories of recipients who have a specific, legitimate need for it. n99o does not sell personal data to any third party.
When you make a deposit or request a withdrawal, the necessary payment details are shared with the relevant processor — JazzCash, Easypaisa, Raast, or the card payment gateway. Each processor receives only the minimum data necessary to complete the transaction and is bound by their own data protection obligations.
When account verification is required, identity document data may be processed by a certified KYC (Know Your Customer) verification service. These providers operate under strict data handling agreements and are used solely for the verification purpose.
Casino and slot game providers may receive a session token and account identifier when you launch a game. This is necessary for the game session to function and for winnings to be correctly attributed. Game providers do not receive your full identity or payment data.
Device fingerprint data, IP addresses and behavioural signals may be shared with fraud prevention services to identify patterns associated with multi-accounting, payment fraud and bonus abuse. These services provide risk assessments — they do not receive your full identity profile.
n99o will disclose personal data to law enforcement, regulatory bodies or courts when legally required to do so — for example, in response to a court order, a fraud investigation or an anti-money laundering enquiry. n99o will only disclose what is legally required in the relevant context.
n99o will never proactively share your personal data with advertisers, data brokers or affiliate marketers. If you receive unsolicited contact claiming to be from n99o through unofficial channels, treat it as suspicious and contact support through the official website.
n99o uses cookies and similar technologies on the website and mobile app. Cookies are small data files stored on your device that help the platform function correctly and improve your experience.
These are required for the platform to function. They maintain your login session, preserve your preferences during a visit, and ensure that your betting slip and account balance update correctly. Essential cookies cannot be disabled without breaking core platform functionality.
Analytics cookies help n99o understand how the platform is used — which pages are visited most, where users encounter errors, and how the mobile app performs across different devices. This data is aggregated and used to improve the platform. Analytics cookies are enabled by default but can be disabled from cookie settings.
If you have opted into marketing communications, marketing cookies may be used to track which promotions you have engaged with and to avoid showing you the same offer repeatedly. These cookies are only activated with your consent and can be disabled at any time.
Cookie preferences can be managed from the cookie settings accessible in the footer of the n99o website. Disabling non-essential cookies will not prevent you from using the platform, but may affect some personalisation features.
n99o takes the security of personal and financial data seriously. The following technical and organisational measures are in place to protect the data held on the platform:
No security system is completely impenetrable. In the event of a data breach that poses a significant risk to account holders, affected users will be notified promptly with details of what happened and what steps are being taken.
You can contribute to the security of your own account by using a strong, unique password, enabling two-factor authentication if available, and notifying n99o support immediately if you suspect unauthorised access to your account.
n99o retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulations. Different categories of data have different retention periods:
When data reaches the end of its retention period, it is deleted or anonymised so that it can no longer be linked to any individual. Data subject to ongoing legal or regulatory hold — for example, data related to a fraud investigation — is retained until the hold is lifted.
As an n99o account holder, you have rights over your personal data. These rights can be exercised by contacting support through the official channels stated in Section 12.
Request a copy of the personal data n99o holds about you. We will provide this within a reasonable period of the request.
Request correction of inaccurate personal data. Account details such as your address and contact number can often be updated directly from account settings.
Request deletion of your personal data where it is no longer necessary for the purpose collected, subject to legal retention requirements that override this right.
Request that processing of your data is restricted in certain circumstances — for example, while an accuracy dispute is being resolved.
Request your data in a structured, machine-readable format where the processing was based on consent or contract performance.
Object to processing based on legitimate interests, including the right to opt out of marketing communications at any time without giving a reason.
To exercise any of the rights above, contact n99o support. Requests are handled within 30 days. In complex cases this may be extended, and you will be notified if that is the case. There is no charge for exercising your rights.
n99o is strictly an adult platform. The service is available only to users aged 18 and above. n99o does not knowingly collect personal data from anyone under the age of 18. Age is checked during the registration process, and accounts found to belong to minors are closed immediately with any associated data deleted.
If you believe that a minor has registered an account on n99o, please contact support immediately. n99o takes child protection seriously and will investigate and act promptly on any such report.
n99o may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable regulations, or improvements in how we explain our data practices. The "Last Updated" date at the top of this page shows when the current version became effective.
Material changes — those that significantly affect your rights or how your data is used — will be communicated to registered account holders by email or in-account notification before the change takes effect. For minor clarifications and formatting updates, we will update the page without a separate notification.
Your continued use of n99o following any update to this policy constitutes acceptance of the updated version. If you do not agree with any change, you may close your account before the change takes effect and request deletion of your data in accordance with Section 9.
We recommend checking this page periodically even if you do not receive a notification. The date at the top of the page makes it straightforward to see whether anything has changed since you last read it.
If you have questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your information is being handled, you can reach the n99o team through the following channels:
Live Chat
Available directly on the n99o website and app. Fastest response for account-related queries.
Email Support
[email protected] — Response within 24 hours for standard queries; privacy-related requests handled within 30 days.
When submitting a data rights request by email, please include your registered account username or email address so we can locate your account promptly. Do not include your password or payment details in any email correspondence.
Your data is handled with care. Register free, deposit in PKR using JazzCash or Easypaisa and start betting on Cricket, PSL and more — all on one secure platform.
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